Our Terms & Conditions
1. Introduction
These Terms and Conditions ("Terms", "Terms and Conditions") together with our Privacy Policy govern your access to and use of www.hadiyati.com website (“Site”) that is operated by Gift List Abboud & co ("we", “us” or “our”). Please read these Terms and Conditions carefully before using the Site. By accepting these terms and conditions and by using the Site, you consent to follow and be bound by these Terms. This agreement is effective upon acceptance. If you do not agree to these Terms and Conditions, please do not access, register on, or use this Site. Your use of the Site is conditioned upon your acceptance without modification of these Terms.
2. Description and use of the site and its services
We provide Site Visitors with access to the Site and Site Members and Guests with access to the Site services (“Services”) as described below:
Visitors: Visitors are the people who do not register with us, but want to explore the Site. No login is required for Visitors. Visitors can:
  • View all publicly-available content on the Site
  • Contact us
Members: Members should create an account (“Account”). Members can do all the things that Visitors can do, and can:
  • Create, access, manage, and update their own personal Accounts on the Site
  • Create, access, manage, and update their own wishlists
  • Access and use our Services to purchase gifts from or contribute money to other Members wishlists
  • Purchase items or services (“Products”) from the Site and ship them to the address of their choice
Guests: Guests are the people who were invited to contribute to a Member’s wishlist. Guests can access and view the wishlist they were invited to without registering on the Site. However, Guests have to register on the Site by creating an Account if they want to contribute to a wishlist either by purchasing a gift or by contributing money.
3. Registration on the site
Eligibility for membership
In order to register on the Site, Members and Guests should be able to form legally binding contracts. By using the Site and accepting our Terms and Conditions, you acknowledge that you are at least 18 years of age at the time you register on the Site. Minors under the age of 18 are not allowed to register as a Member of this Site and are not allowed to transact on the Site. Wishlists for children under 18 years of age may be maintained by a parent or other adult in their own Account.
Account Set-up
When registering on the Site and creating your Account, you will be required to:
  • Indicate your agreement to these Terms and Conditions
  • Provide contact information and identification details, including your first and last names, date of birth and e-mail address. You must indicate a login, which includes a valid email address and a password.
  • Submit any form of authentication if required by us as part of the registration process
You consent and warrant that all information you submit when you create your Account is true, accurate, complete and current at all times. Failure to do so constitutes a breach of these Terms and Conditions, which may result in immediate termination of your Account on our Site.

You may not use the identity of any other person or entity, falsify or create any false identity.

You agree to accept responsibility for all activities that occur under your Account or password. You are responsible for maintaining the confidentiality of your Account and password, and for restricting access to your Account. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your Account by contacting our customer care. We are not responsible for any liabilities, losses, or damages arising out of the unauthorized use of your login/email address, password or Account.

If you are having any trouble creating an Account on the Site, we will be happy to assist you through the process after receiving the necessary information from you. You may contact our customer care for assistance using the contact details provided at the end of these Terms and Conditions and on the Site footer.
Member Content
While creating and managing your wishlists, the Site allows you to post, upload, link, store, share and otherwise make available certain information including text and pictures ("Member Content"). You are solely responsible for your own Content including its legality, reliability, appropriateness and copyright and you are responsible for the consequences of posting such Content.
4. Site Guidelines
By using the Site and any of its Services, you agree to comply with all applicable domestic and international laws and regulations regarding and relating to your use of the Site.

You also warrant, acknowledge and consent that:
  • You will not use the Site to impersonate or misrepresent your affiliation with any person or entity
  • You will not perform any illegal activity that may damage, deactivate, overload or affect the Site
  • You will not violate or encourage any conduct that would violate any applicable laws or regulations, third party rights or our Site policies
  • You will not upload to, post or share through the Site any content that:
    • Infringes the copyright or intellectual property right of others, or rights of publicity or privacy
    • Is defamatory, obscene, or vulgar
    • Is fraudulent, false or misleading
    • Promotes discrimination, racism, hatred, harassment or harm against any individual or group
    • May contain software viruses or malware
    • Is an advertisement, solicitation, promotional material, "spam," or any form of commercial content
In case of default to these obligations, we reserve the right, in our sole and absolute discretion, to deny your access to the Site, without notice, and to remove any content that does not adhere to the Site Guidelines.

If you become aware of any inappropriate content or any breach of obligations above mentioned, you are invited to report such acts to us by contacting our customer care using the contact details provided at the end of these Terms and Conditions and on the Site footer.
5. Fees and Payment
We do not charge Members any fees for using the Site and its Services, including:
  • Setting up an Account on the Site
  • Creating, managing and sharing wishlists
  • Spending the Store Credit by making a purchase on our Site
When contributing to a Member’s wishlist, Guests may choose to purchase gift(s) or contribute money to the wishlist. In both cases, we do not charge Guests any additional fees for their contributions to wishlists.

Shipping fees may apply upon the delivery of products.

We offer all buyers the option to pay for Products they purchase on the Site either through Cash On Delivery (“COD”) or online using a Visa or a Master Card credit or debit card. After the purchase, cardholders are requested to retain a copy of the transaction records and a copy of our Terms and Conditions.

Store Credit in hadiyati.com Account can be also used as an online method of payment.

Please note that the Cash on Delivery option is not applicable when contributing money or when purchasing electronic gift cards or electronic experiences.

When making an online payment on our Site, the payment details you are asked to submit will be provided directly to our payment provider via a secured connection.
6. Orders
Purchase of a Gift or Product from hadiyati.com collection
You can shop any of the Products displayed on the Site by vendors (“Sellers”) and see your complete order total, including VAT and shipping costs (if applicable), when you check out. Prices of the products displayed are in US Dollars and they include V.A.T. Placing your order implies that you accept our Terms and Conditions. Once you place your order, we will send you an email confirmation summarizing your order (products, prices, quantity etc.).

Meanwhile, we will forward your order request to the Seller(s) to check the availability of all Products and prepare the order for shipment.

You will receive gift voucher when the package including your order is delivered to your address. Please make sure you keep the invoice/gift voucher for later return or exchange, if applicable. Similarly, if you purchase a gift and you choose to deliver it to the gift recipient’s address, the gift recipient will receive a gift voucher when the package including his gift is delivered to him. He will be able to use the gift voucher for return or exchange, if applicable.

The Products offered for sale are those described and available on the Site, within the limit of available product stock. We do our best to have our stock information updated at all times. However, errors occurring during the update cannot be held the liability of Gift List Abboud & co. We cannot be liable in case of an order cancellation because of stock depletion. We also reserve the right to refuse or cancel your order in other circumstances including but not limited to: when there are errors in the description or in the price of the displayed Product, an error in your order, or if fraud or an unauthorized or illegal transaction is suspected.

In these cases, we will send you an email to notify you of the order refusal or cancelation and we will either not charge you or refund the charges for the order we refuse or cancel. All refunds are made through the original method of payment.

hadiyati.com is a platform that facilitates the purchasing of Products displayed on the Site by Sellers. Sellers are independent contractors and not our agents or employees. Therefore, we are not liable or responsible for any non-performance, non-delivery, mis-delivery, error, omission, breach, negligence or any other claim of any such Seller or relating to or arising out of any Product purchase from the Seller. You acknowledge and agree that we will hold your funds at your own risk.
Order Cancelation
You have the right to cancel your order as long as the Product(s) you have purchased have not been dispatched from the Seller’s store or warehouse. In this case, you will not be charged and will receive a full refund of the value of the Product(s) in addition to any shipping fees applied. The refund will be made through the original method of payment.

To proceed with canceling your order, please contact our customer care using the contact details provided at the end of these Terms and Conditions and on the Site Footer.

In case your order has not been delivered yet but the Product(s) were dispatched from the Seller’s store or warehouse, you will not be able to cancel it anymore.
7. Wishlists
Creation and functioning of a Wishlist
You need to be a Site Member and create a hadiyati.com Account to be able to create a wishlist on the Site. Your hadiyati.com Account allows you to create as many wishlists as you want and for any event listed on the Site.

When creating your wishlist and before sharing it with your Guests, you need to indicate:
  • The type of event
  • The name of the recipient
  • The date of the event (optional)
  • The shipping address and shipping preferences. You are also asked to indicate whether you prefer that your Guests ship the gifts they purchase from your wishlist to the shipping address you specify or you prefer that your Guests ship the gifts to an address of their choice.
You may also personalize your wishlist by adding a picture and a personal message to your Guests.

When you create your wishlist and add to it the gifts you would like to receive, the system will generate a unique link to your wishlist. You should share this link through our Site with your Guests to invite them to contribute to your wishlist, either by email, Facebook, Twitter, messenger or simply by adding the link to your invitation card. Your wishlist on hadiyati.com can only be seen and accessed by the Guests who were invited – either by you or by any of your other Guests - to contribute to your wishlist.

If you are having any trouble creating and managing your wishlist, please click here to learn more how hadiyati.com wishlist works. You can also contact our customer care using the contact details provided at the end of these Terms and Conditions and on the Site Footer. We will be happy to assist you through the process after receiving the necessary information from you.
Contribution to a wishlist
Guests can only access the wishlist they are invited to contribute to through the unique link the creator of the wishlist or one of his guests shared with them.

Guests need to create a hadiyati.com Account in order to contribute to a wishlist. They will therefore need to provide their name, email address, billing address and payment details to be able to make the contribution.

When contributing, the Guest may choose to either:
  • Contribute money to the wishlist
  • Or purchase a gift from the wishlist. If the wishlist creator had indicated, when creating his wishlist, that he prefers that all gifts are shipped to his address, then the gifts will be delivered to the wishlist creator’s address. Otherwise, the Guest may deliver the gift to the address of his choice. The shipping fees, if applicable, will be paid by the Guest.
    Note: If you, as a Guest prefer to offer the gift(s) to the wishlist creator by hand, you can still request to have the gifts delivered to your address, even if the wishlist creator had indicated that he prefers to have the gifts shipped to him.
The creator of the wishlist will be notified via email of any new contribution to his wishlist.

Money contributions cannot be redeemed for cash nor transferred to the bank account of the wishlist’s creator. However, money contributions are converted to a hadiyati.com store credit and can be used by the wishlist’s creator to purchase any of the physical Products, gift cards, and experiences displayed on the Site.

Please note that Guests may only contribute to one wishlist at a time (i.e. in one checkout)
8. Common group gifting
You need to be a hadiyati.com Member and create a hadiyati.com Account to be able to create a common group gift (“Group Gift”) on the Site. Your hadiyati.com Account allows you to create as many Group Gifts as you want and for any event. In order to create a Group Gift, start by clicking on “Create a wishlist” and follow the steps indicated that are the same as for the creation of a wishlist. Only the creator of the Group Gift is able to manage it and complete the required information. Also, only the creator will be notified via email of the contributions to the Group Gift he/she has created.

Like for hadiyati.com wishlists, money contributions to a Group Gift cannot be redeemed for cash nor transferred to a bank account. They are converted to hadiyati.com store credit that can be used to purchase any of the physical Products, gift cards, and experiences displayed on the Site by the Sellers.
If you are having any trouble creating and managing your Group giftings, you can contact our customer care using the contact details provided at the end of these Terms and Conditions and on the Site Footer and we will be happy to assist you through the process after receiving the necessary information from you.
9. Store Credit
Hadiyati.com store credit can be used as an online method of payment to either purchase Products on the Site or to contribute money to a wishlist. You get store credit in your hadiyati.com Account when someone contributes money to a wishlist you have created. Below are the Terms and Conditions related to hadiyati.com Store credit:
  • Store credit can only be used online at hadiyati.com Site and cannot be used to purchase Products at Sellers’ physical stores.
  • Your store credit should be used within one year to either contribute money to a wishlist or to purchase online any physical Product, gift card, or experience listed on the Site.
  • Your store credit can only be used on orders associated with your original Account. This means that it cannot be transferred to another person or Account.
  • Your store credit cannot be redeemed for cash or applied toward Products purchased from another online store.
  • Your store credit cannot be retroactively applied to past orders.
  • Store credit cannot be purchased.
10. Gift Cards
Two types of gift cards are available for purchase on hadiyati.com:
  • The electronic gift cards (eGift cards) that are sent to the recipient by email.
  • The physical gift cards that are sent by courier to the address that you specify.
Depending on each vendor, electronic and physical gift cards (whether electronic or physical), can be redeemed either in vendor physical store and/or online on vendor's online website. Such details are specified under each gift card product detail page. Vendor gift cards cannot be used to make purchases on hadiyati.com Site. Gift cards cannot be used to buy jewelry or precious stones, whether online or offline.

The gift cards cannot be used to make purchases on hadiyati.com Site.

The validity of the gift card is specific to each Seller and will be indicated on the product detail page of the gift card.

Gift cards may not be returned, refunded, redeemed for cash nor used to purchase other gift cards or to contribute money to a wishlist on the Site. Also, gift cards are not eligible for discount codes.

Note that eGift cards cannot be added to the same cart as physical Products. If you have physical Products in your cart, you will need to complete your purchase or empty your cart before adding the eGift card to it.
11. Experiences
Experiences can be either delivered by email to the recipient or by courier to the address specified at checkout.

The validity of the experience is specific to each Seller and will be indicated on the product detail page of the experience.

Experiences may not be returned, refunded, redeemed for cash nor used to contribute money to a wishlist on the Site. They are also not eligible for discount codes. Experiences may be exchanged in-store, if this is permissible by the Seller policy, with other experiential gifts from the same Seller.

Note that the experiences that are sent electronically cannot be added to the same cart as physical Products. If you have physical Products in your cart, you will need to complete your purchase or empty your cart before adding the electronic experience to it.
12. Intellectual Property
The Site and its original content, features and functionalities are protected by copyright and will remain the exclusive property of Gift List Abboud & co and its licensors. Without our prior written consent, you may not sell, reproduce, distribute, modify, display, publicly perform, repost or otherwise use any of the Site original content in any way, including using original content on any other website. However, you may print or download to a local hard disk extracts from this Site for personal, non-commercial use only.
13. Force Majeure
We shall not be held liable or considered to have failed under these Terms and Conditions in case of late or non-performance of any of our obligations by reasons, events or other matters beyond our reasonable control.

In the event that we were temporarily unable to deliver to you a purchased Product because of such an event, we will give you the option of postponing shipment or receiving a refund of your charges.
14. Applicable law & jurisdicton
Lebanon is our country of domicile. Any dispute or claim arising out of or in connection with the Site shall be governed and construed in accordance with the laws of Lebanon. If any of the terms is or becomes illegal or unenforceable then the remaining terms shall remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.
15. Warranty Disclaimer
The Site and any of the Services provided through it, or any functionality used or relied on, including all content, software, functions, information and Products included on or made available to you through the Site are provided by Gift List Abboud & co, on an “as is” and “as available” basis. We expressly disclaim all warranties whether express or implied that:
  • The access to the Site will function uninterrupted, secure or error-free
  • The Site or the server that makes the Site available will be virus-free
  • Or that Content information on the Site will be correct, accurate, timely, reliable or complete
You agree that your use of the Site is at your own risk and that you assume full responsibility and risk of loss resulting from your use of files, information, content or other material obtained from the Site.
16. Amendments to these terms and conditions
We reserve the right, at our sole discretion, to update or modify our Terms and Conditions at any time by posting a new version on our Site. We will notify you by email of any amendments to our Terms and Conditions. Any modifications to our Terms and Conditions will take effect at the time of the publication of the revised version on the Site. Following such posting, your continued use of the Site will constitute your expressed consent to us to be bound by the revised terms. If you do not agree to the revised terms, please stop using the Site.
17. Termination
We reserve the right to suspend or terminate, without prior notice or liability, your Account and your access to all or any part of the Site, for any reason whatsoever, including without limitation if you breach the Terms and Conditions.
If you wish to delete your Account, you can do it at any time by contacting our customer care. Any suspension or termination of your Account or other access to the Site, whether by us or by you, will not affect your obligations to us under these Terms and Conditions (including, without limitation, proprietary rights and ownership, indemnification, and limitation of liability), which are intended to survive such suspension or termination.
18. Contact us
If you have any questions about these Terms and Conditions, you can contact hadiyati.com customer care either by sending an email to info@hadiyati.com, by chatting with us via the WhatsApp link on the Site, or calling us anytime between 9:00AM and 6:00PM Beirut Time from Monday to Saturday at +961 70 676 336.